Privacy Policy for Convo AI
Effective Date: September 27, 2025
1. Information We Collect
At Convo AI, we collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:
- Name, email address, and contact information
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
- Order history and preferences
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your purchases
- Provide customer support
- Send you marketing communications (with your consent)
- Improve our products and services
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who help us operate our business
- Payment processors to complete transactions
- Shipping companies to deliver your orders
- Legal authorities when required by law
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt-out of marketing communications
- Request a copy of your data
6. Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@convoai.co.nz
Website: convoai.co.nz
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.